Call Center Agent
Optima Dermatology(1 month ago)
About this role
A Call Center Agent at Advanced Dermatology and Skin Care Center provides patient communication and administrative support for a multi-site dermatology practice in Boardman, OH. This full-time role is part of the practice support and back-office team and helps ensure smooth operations for providers and high-quality patient care. The position supports the clinic's mission to optimize practice workflows and enable providers to focus on patient care.
Required Skills
- Phone Handling
- Data Entry
- Appointment Scheduling
- Schedule Coordination
- Call Dispatching
- Computer Literacy
- Insurance Familiarity
About Optima Dermatology
optimadermatology.comOptima Dermatology is a dermatology and medical aesthetics practice that provides comprehensive medical, surgical, and cosmetic skin care. Their clinicians diagnose and treat common and complex skin conditions—such as acne, eczema, psoriasis, and skin cancer—while offering aesthetic services like injectables, laser and light therapies, chemical peels, and medical‑grade skincare. The practice emphasizes individualized treatment plans, modern technology, and patient education to improve both skin health and appearance. Optima positions itself as a one‑stop clinic for therapeutic dermatology and appearance‑focused treatments.
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