Patient Services Representative - Call Center - Lawrence, MA

The Parker Skin & Aesthetic Clinic(1 day ago)

Lawrence, MAOnsiteFull TimeJunior$40,000 - $40,000Patient Services

About this role

A Patient Services Representative - Call Center in a dermatology practice who provides front-line support to patients and providers, ensuring a welcoming and positive patient experience. The role focuses on call handling and maintaining smooth patient interactions within a compassionate clinical environment.

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Required Skills

Customer Service
Appointment Scheduling
Call Triage
Multitasking
Computer Literacy
Microsoft Office
Bilingual

Qualifications

High School Diploma

About The Parker Skin & Aesthetic Clinic

phynet.com

PhyNet is a practice-focused platform aimed at helping physical therapy and allied‑health clinics run more efficiently. It combines scheduling, billing and claims support, secure charting/clinical documentation, telehealth, patient engagement, and reporting to centralize clinic operations and track outcomes. The product emphasizes ease of use, analytics to boost productivity and revenue, and features that support single‑site and multi‑location practices. PhyNet positions itself as an all‑in‑one solution to “give your practice what it needs to succeed.”