YMCA of Greater Dayton
The Call Center Agent provides exceptional member service by responding to telephone, web chat, and email inquiries, handling membership registrations, program information, and account adjustments. The role focuses on delivering a positive Y experience, achieving first‑call resolution, and meeting performance goals while adhering to YMCA values.
Headquarters
Dayton, Ohio, United States
Company Size
1001-5000 employees
Founded
1858
The YMCA of Greater Dayton is a nonprofit community organization serving the Dayton area with the tagline "So Much More Than a Gym." It offers membership-based fitness centers, group classes, childcare and youth development, summer and outdoor camping, swimming lessons, sports leagues, and other community-building programs — plus virtual programming through YMCA360. The Y focuses on healthy living, youth development, and community engagement to provide accessible services and resources for individuals and families across the region.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for YMCA of Greater Dayton.
38% below the average for this role