YMCA of Greater Louisville
The Call Center Agent at the Member Experience Center provides an exceptional member experience by engaging with current and potential members via telephone, web chat, or email. This role involves assisting with membership registration, program inquiries, account adjustments, and general information about Y services. The position requires meeting established performance targets while upholding the YMCA's mission and values.
The YMCA of Greater Louisville is a 501(c)(3) not-for-profit organization dedicated to Youth Development, Healthy Living, and Social Responsibility in the Greater Louisville area. It offers a wide range of programs including group fitness, swim lessons, youth sports, childcare and early learning, summer camps, and community health services. With multiple branch locations, the Y serves nearly 114,000 community members and provides over $1.6 million in financial assistance annually.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for YMCA of Greater Louisville.
44% below the average for this role