24hours Group
The Call Center Agent handles inbound calls from customers requesting towing and roadside assistance services, assessing their situations and coordinating with dispatch for prompt assistance. This role requires excellent communication skills and the ability to remain calm in a fast-paced, emergency-response environment. The agent is responsible for gathering accurate service details, providing timely information, and ensuring customer satisfaction.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for 24hours Group.