Call Center Customer Experience Specialist I
RCB Bank
About this role
A Customer Service Representative at RCB Bank provides customer support via telephone, assisting with routine inquiries and concerns about banking products and financial services. The role involves handling technical assistance requests, managing multiple communication channels, and ensuring compliance with regulations, all while delivering exceptional customer service.
Skills
Qualifications
About RCB Bank
rcbbank.bankRCB Bank is a regional community bank that provides personal and business banking services, including checking and savings accounts, mortgage and consumer loans, and commercial lending. It also offers trust and investment services to help clients manage wealth and plan for the future. RCB emphasizes personalized, local service supported by online and mobile banking tools to make everyday banking and loan management convenient.
About RCB Bank
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for RCB Bank.
Salary
$30k – $35k
per year