Exception Item Processor I

The Exception Item Processor I at RCB Bank is responsible for managing daily exception items and making account decisions while adhering to established policies and procedures. This role focuses on delivering excellent customer service, assisting customers, and supporting branch personnel to resolve customer needs effectively. The position requires maintaining confidentiality, demonstrating strong phone etiquette, and possessing excellent attention to detail to analyze and solve problems accurately. The ideal candidate will be committed to the community and capable of performing routine clerical tasks with accuracy and timeliness.