ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Call Center Customer Service Representative at AT&T - ApplyBlast

Call Center Customer Service Representative

AT&T

3 months ago

3.4 on Glassdoor

Charlotte, North Carolina

Onsite

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

As a Premier Service Consultant at AT&T, you will serve as the frontline voice for customers, handling inquiries across calls, chats, and emails to resolve service, billing, and technical issues. This role focuses on driving customer acquisition, sales, and retention while building loyalty through effective problem-solving and clear communication. You will work in a fast-paced environment supporting various customer needs and promoting the latest technology and service offers.

Responsibilities

Handle customer interactions via calls, chats, and emails
Resolve issues related to service, billing, and payments
Explain bills and product features clearly to customers
Troubleshoot basic technical problems and escalate when needed
Drive customer acquisition, sales, and retention efforts

Skills

About AT&T

att.com

Headquarters

Dallas, Texas, United States

Company Size

10001+ employees

Founded

1876

View Profile

AT&T is a leading telecommunications provider offering wireless service and home internet (AT&T Fiber). The site features promotions on smartphones and unlimited data plans, with 24/7 support and tools to pay bills and manage accounts online.