Inbound Sales Representative Associate-Voice

As an Inbound Sales Representative Associate at Accenture, you will resolve escalated customer and employee complaints while ensuring adherence to service level agreements and SLA targets. This role involves managing a blended support process across calls, emails, and chats primarily for the US region with rotational night shift availability. You will act as an independent contributor within the Next Generation Customer Operations framework, focusing on problem-solving and personalized interactions.