Call Center Lead, Community Impact Call Center

Foundation for California Community Colleges(29 days ago)

RemoteFull TimeSenior$46,000 - $48,300Call Center

About this role

A Call Center Lead at the Foundation for California Community Colleges supports the Community Impact Call Center, a mission-driven program serving disadvantaged Californians accessing social services. This is a fully remote, limited-term position based in California through 10/30/2026 within a statewide educational nonprofit.

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Required Skills

Customer Service
Call Handling
Escalation
Troubleshooting
Reporting
Microsoft Office
Salesforce
Communication
Spanish Preferred
Queue Management

+2 more

About Foundation for California Community Colleges

foundationccc.org

The Foundation for California Community Colleges is the official foundation dedicated to supporting the Board of Governors, the Chancellor’s Office, and the entire California Community College system. It aims to enhance educational opportunities, workforce development, and financial aid for students across California's community colleges. Through various programs and initiatives, the Foundation works to strengthen the state's community colleges and improve access to higher education for all Californians.

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