Call Center Manager - Customer Support
ZOLL Medical Corporation(18 days ago)
About this role
ZOLL Itamar is seeking an experienced Customer Support Call Center Manager to lead their technical customer service team. The role involves overseeing daily operations, managing staff, ensuring high-quality customer support, and analyzing performance metrics.
Required Skills
- CRM
- Call Center
- Leadership
- Data Analysis
- Technical Support
- Customer Service
- Management
- Salesforce
- IVR
- Reporting
Qualifications
- Bachelor’s Degree
- Five+ Years Experience
- Medical Call Center Management
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