Call Center Manager
Goodwill Sacramento
About this role
The Call Center Manager at Goodwill Industries oversees the operation of the 2-1-1 call center, guiding staff to provide high-quality information, assistance, and referral services to the community. The role involves managing staff, ensuring compliance, and coordinating emergency response efforts.
Skills
About Goodwill Sacramento
goodwillsacto.orgGoodwill Sacramento (goodwillsacto.org) is the regional nonprofit arm of the Goodwill network that helps people with barriers to employment build skills and find work. It operates donation-driven retail stores and donation centers whose proceeds fund job training, employment placement, and community support programs across the Sacramento area. The organization also provides workforce development services, career coaching, and partnerships with employers to connect job seekers to long-term opportunities. Shoppers and donors support Goodwill’s mission while accessing affordable goods and local social-impact programs.
About Goodwill Sacramento
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Goodwill Sacramento.
Salary
$67k – $89k
per year
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