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newyorkpsychotherapyandcounselingcenter.com
The Call Center Manager provides operational leadership for the daily performance of the Call Center, overseeing workforce management, service delivery, and continuous process improvement. This role ensures operational excellence through data-driven decision-making, coaching staff, and delivering an exceptional client experience while supporting the organization's strategic objectives. The position involves managing daily operations, leading team development, and implementing quality assurance initiatives in a hybrid setting.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for newyorkpsychotherapyandcounselingcenter.com.
30% above the average for this role