Call Center Operations Manager
GTI1000GUAD
About this role
A Call Center Operations Program Manager oversees the operational unit to ensure customer satisfaction, productivity, and compliance. The role involves managing staff performance, improving processes, and maintaining relationships with external stakeholders.
Skills
Qualifications
About GTI1000GUAD
gtindependence.comGT Independence is a technology-driven platform that enables self-direction in long-term care, allowing individuals to choose who provides their care and how they receive services. It streamlines care planning and coordination through tools like the Caregiver app and GT Portal. The company’s mission is to empower people to live life on their terms with flexible, person-centered care solutions. GT Independence positions itself as a consumer-focused partner offering accessible digital tools to simplify funding, scheduling, and care management.
About GTI1000GUAD
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for GTI1000GUAD.
Salary
$55k – $75k
per year