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© All Rights Reserved. ApplyBlast.com
Shell Point Retirement Community
The Call Center Operations Manager leads and oversees a 24/7 call center operation, ensuring high-quality service to residents, employees, contractors, and vendors. This role involves staffing, team development, performance management, and incident response while monitoring operational metrics to drive efficiency and improve the customer experience. The ideal candidate has proven supervisory experience in a high-volume call center or service maintenance environment.
Headquarters
Fort Myers, Florida, United States
Company Size
1001-5000 employees
Founded
1968
Shell Point Retirement Community is a continuing care retirement community (CCRC) in Fort Myers, Florida, offering a full continuum of senior living and care — from independent living and engaged retirement lifestyles to assisted living, memory care, skilled nursing, rehabilitation, and home health services. The nonprofit campus combines residential neighborhoods with on-site medical and therapy services, dining, fitness and wellness programs, and diverse recreational and social activities to support active aging. Shell Point emphasizes personalized care plans and smooth transitions between levels of care so residents can maintain independence while getting the support they need. Families choose Shell Point for its comprehensive services, campus convenience, and focus on resident well‑being.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Shell Point Retirement Community.
Shell Point Retirement Community didn’t post a salary, so this is our estimate from similar listings.