Professional Management
The Call Center Operator manages inbound calls in the queue, ensuring all interactions comply with HIPAA regulations and following designated call-handling processes. This role supports efficient call flow and provides timely responses to members and providers by routing calls to the appropriate departments. The position requires maintaining confidentiality and accurately recording call details in the system.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Professional Management.