MCI
MCI is seeking Customer Service Representatives to provide exceptional support across inbound customer service, help desk, technical support, and back-office functions for various commercial and public sector clients. In this role, you will assist customers with product inquiries, troubleshoot basic technical issues, and resolve account-related concerns while representing recognized brands with professionalism. The position offers comprehensive training and opportunities for career progression into supervisory and management roles.
MCI is a global audience‑engagement marketing agency that helps corporates and associations optimize their communications and stakeholder strategies. It provides integrated services including events and conference management, association and membership solutions, digital communications, and data‑driven marketing to create meaningful touchpoints. MCI combines strategy, creative and technology to design and run experiences that build relationships and deliver measurable outcomes. The company operates worldwide with local teams and insights to support long‑term engagement programs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MCI.
56% below the average for this role
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