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Call Center Representative I - Medical Group - Remote at Loyola Medicine - ApplyBlast

Call Center Representative I - Medical Group - Remote

Loyola Medicine

3 months ago

3.1 on Glassdoor

Remote

Part Time

Junior

0 applicants

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About this role

The Call Center Representative I works remotely for the Medical Group, handling inbound patient calls, triaging urgency, and scheduling appointments. The role serves as the first point of contact, providing high‑level customer service and coordinating with clinical staff to ensure efficient patient care.

Responsibilities

Answer and triage incoming patient calls
Schedule and confirm patient appointments
Verify insurance eligibility and prepare patient charts
Collect and post payments
Assist patients with MyChart and EMR inquiries

Skills

About Loyola Medicine

loyolamedicine.org

Headquarters

Maywood, Illinois, United States

Company Size

5001-10000 employees

View Profile

Loyola Medicine is a not-for-profit health system providing comprehensive medical care across its hospitals and outpatient facilities in Illinois, including Loyola University Medical Center, Gottlieb Memorial Hospital, and MacNeal Hospital. The organization offers urgent and specialty care, telehealth visits, online scheduling, patient portal access (MyChart), and streamlined access to medical records and billing.