Call Center Representative - ON SITE (Pittsburgh, PA)
Blink Health(13 days ago)
About this role
A Customer Support Representative at Blink Health handles inbound calls from patients, doctors, and insurers to resolve routine and new issues, provide patient care, and triage inquiries to appropriate teams. The role supports Blink Health’s prescription access products by documenting interactions, using company knowledge base materials, and maintaining patient confidentiality.
Required Skills
- Inbound Calls
- Patient Care
- Triage
- Documentation
- Knowledge Base
- Confidentiality
- Privacy Practices
- Communication Skills
- Technical Aptitude
- Analytical Ability
+1 more
Qualifications
- High School Diploma
- GED
- Bachelor's Degree Preferred
About Blink Health
blinkhealth.comI can't find any visible company text in the HTML snippet you provided — it mainly contains loader and monitoring scripts (New Relic, User1st) and Next.js scaffolding. Please paste the page body or give the website URL so I can extract a short company profile. If you intended the site to be New Relic (the snippet includes New Relic tooling), here’s a 3-sentence profile you can use: New Relic is a cloud-based observability platform that helps engineering teams monitor, debug, and optimize application and infrastructure performance. Its product suite includes APM, infrastructure and Kubernetes monitoring, logs, distributed tracing, synthetic and real-user monitoring, dashboards, alerts, and a powerful query language (NRQL) for custom telemetry analysis. Teams use New Relic to get unified telemetry across cloud-native stacks, accelerate troubleshooting, and improve application reliability and customer experience.
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