Call Center Representative
Newrez LLC(3 months ago)
About this role
The Performing Loan Consultant is a call-center based role focused on delivering exceptional service to residential mortgage borrowers and business partners. The position involves contacting past-due homeowners, handling inbound customer service calls, and helping borrowers resolve delinquencies by developing practical payment solutions. The role represents the company to customers and supports cross-functional referrals to originations when appropriate.
Required Skills
- Customer Service
- Collections
- Negotiation
- Telephone Communication
- Skip-Tracing
- Payment Processing
- Microsoft Office
- Research
- Spanish
- Keyboarding
+1 more
Qualifications
- High School Diploma
- College Degree (Preferred)
About Newrez LLC
newrez.comExceptional home lending options and service make Newrez the home of your perfect loan. Apply to refinance or buy a home online today.
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