Call Center Representative
Baystate Health(5 days ago)
About this role
Baystate Health is seeking a Customer Service Representative for their Call Center in Holyoke, MA, supporting Baystate Medical Practices. The role involves answering inbound calls, scheduling appointments, data entry, and administrative tasks in a healthcare environment. The position offers remote work options for eligible states, a good benefits package, and a positive organizational culture.
Required Skills
- Customer Service
- Data Entry
- Scheduling
- Communication
- Medical Terminology
Qualifications
- High School Diploma or Equivalent
- 2 years of medical office or customer service experience
About Baystate Health
baystatehealth.orgBaystate Health is a not-for-profit, academic healthcare system offering comprehensive medical services, health information, and community support.
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