Study Participant Call Center Representative - Spanish Bilingual
Celerion(1 year ago)
About this role
This role in Celerion's Tempe, AZ call center supports Phase 1 clinical drug trials by handling calls from potential study participants. The position focuses on screening callers for study eligibility and collecting and entering their personal data. It involves both inbound and outbound calls, including scheduling appointments for eligible participants. The job is benefitted, full-time, and operates within a Monday-Saturday call center schedule.
Required Skills
- Call Center Operations
- Inbound Calling
- Outbound Calling
- Customer Service
- Bilingual Communication
- Data Entry
- Scheduling Appointments
- Clinical Screening
- Telephone Etiquette
- Communication Skills
+3 more
Qualifications
- High School Diploma
- GED
About Celerion
celerion.comCelerion is an early‑phase clinical research organization that applies translational medicine to generate insights for early drug‑development decisions. They run first‑in‑human and healthy‑volunteer studies and provide clinical pharmacology, bioanalysis, biomarker and PK/PD services to support go/no‑go decisions. Combining scientific expertise with a large clinical capacity and operational experience, Celerion helps biotech and pharmaceutical sponsors accelerate development and bring products to market faster.
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