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© All Rights Reserved. ApplyBlast.com
Extended Care Professional
The Call Center Representative serves as a liaison between the company and its patients, handling inbound and outbound calls to address inquiries, resolve issues, and provide appointment information. The role focuses on delivering high‑quality service, de‑escalating dissatisfied callers, and maintaining accurate patient records while meeting performance metrics.
Headquarters
East Troy, Wisconsin, United States
Company Size
51-200 employees
Founded
2004
ECP (Extended Care Professional) specializes in providing user-friendly software solutions for assisted living and senior living facilities. Their platform includes essential tools such as electronic Medical Administration Records (eMAR), Electronic Health Records (EHR), Customer Relationship Management (CRM), billing, and move-in tools. ECP aims to enhance operational efficiency and improve care delivery for senior care providers through its comprehensive suite of software applications.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Extended Care Professional.
Extended Care Professional didn’t post a salary, so this is our estimate from similar listings.
16% below the average for this role