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© All Rights Reserved. ApplyBlast.com
Gainwell Technologies
The Call Center Representative at Gainwell provides first-tier support for Medicaid and healthcare inquiries, assisting providers and members with web portal navigation and account issues. This onsite role in Jackson, MS requires handling inbound calls, de-escalating dissatisfied callers, and resolving complex tasks independently while adhering to call quality standards. The position involves utilizing internal databases and knowledge management tools to deliver accurate information and maintain service level goals.
Headquarters
United States Air Force Acad, Colorado, United States
Company Size
10001+ employees
Founded
2020
Gainwell is a strategic partner and solution provider enabling public health programs to elevate patient outcomes, cost savings and provider experiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Gainwell Technologies.
Gainwell Technologies didn’t post a salary, so this is our estimate from similar listings.
17% below the average for this role
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