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Call Center Representative at Elevations Credit Union - ApplyBlast

Call Center Representative

Elevations Credit Union

2 hours ago

4.1 on Glassdoor

Broomfield, Colorado, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

The Call Center Representative serves as a trusted resource for members, handling account maintenance, transactions, product inquiries, and troubleshooting via phone. This role focuses on delivering exceptional service to create positive member experiences and achieve first-call resolution. The position involves supporting members with existing products while educating them on self-service options and new offerings.

Responsibilities

Engage with members to provide account maintenance and troubleshooting support
Identify opportunities to educate members on online capabilities and new products
Ensure compliance with established policies and federal banking regulations

Skills

About Elevations Credit Union

elevationscu.com

Headquarters

Boulder, Colorado, United States

Company Size

501-1000 employees

Founded

1952

View Profile

Elevations Credit Union is a member-owned financial cooperative that provides consumer and business banking services, including checking and savings accounts, loans, credit cards, mortgages, and online banking. It primarily serves communities in Colorado.