Call Center Service Associate
Horizon Blue Cross Blue Shield of New Jersey(27 days ago)
About this role
A Customer Service Representative at Horizon Blue Cross Blue Shield of New Jersey serves as a front-line point of contact for members, handling inquiries related to claims, benefits, enrollment, and appeals. The role focuses on delivering accurate information and a positive member experience while adhering to departmental processes and quality standards.
Required Skills
- Customer Service
- Phone Support
- Documentation
- Investigation
- Multitasking
- Time Management
- Communication
- PC Proficiency
- Keyboarding
- Interpersonal Skills
Qualifications
- High School Diploma
- Some College Preferred
About Horizon Blue Cross Blue Shield of New Jersey
horizonblue.comHorizon BCBSNJ offers affordable New Jersey healthcare and health insurance for individuals, families and employers. Find cheap NJ health insurance quotes online from Horizon BCBSNJ website, an independent licensee of the BCBS Association.
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