Call Center Shift Supervisor - Olathe Hospital

Clinical Careers Page(1 month ago)

Olathe, KSOnsiteFull TimeManager$66,938 - $90,277 (estimated)Call Center

About this role

The Call Center Shift Supervisor at Olathe Hospital is a supervisory role within the hospital communications team overseeing day-to-day call center operations. This full-time position ensures continuity of hospital communications, staff leadership, and serves as a primary contact for internal and external callers. The role supports patient communication systems and coordinates with clinical and administrative departments.

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Required Skills

Leadership
Call Center
Paging Systems
Emergency Codes
Call Monitoring
Reporting
Training
Customer Service
Communication
Computer Skills

Qualifications

High School Diploma or GED
Associates Degree (Preferred)

About Clinical Careers Page

kansashealthsystem.com

The University of Kansas Health System is a nonprofit academic medical center headquartered in Kansas City, Kansas, providing comprehensive inpatient and outpatient care across Kansas and the Midwest. It delivers advanced specialty services — including an NCI‑designated cancer center, Level I trauma care, transplantation, cardiology, neurosurgery, orthopedics and comprehensive stroke care — supported by research and training through its affiliation with the University of Kansas Medical Center. The system emphasizes complex, referral‑level care and innovation, holds Joint Commission accreditation and Magnet nursing recognition, and operates multiple locations and patient access options across the region.

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