Call Center Specialist (Bilingual English/Spanish)
hendall
About this role
A Call Center Specialist at a mission-focused professional services firm supports unaccompanied alien children (UAC), their sponsors, and related parties through 24/7/365 operations. The role involves providing compassionate, high-quality service, managing sensitive calls, and ensuring the safety and well-being of vulnerable youth.
Skills
Qualifications
About hendall
hendall.comHendall Inc is a professional IT services firm focused on serving government agencies. It provides IT consulting, systems integration, and managed services to modernize and secure public sector IT environments, with an emphasis on compliance and risk management. The company supports government clients through project planning, implementation, and ongoing operations to ensure reliable, secure technology for mission delivery. Hendall positions itself as a partner for government digital transformation, prioritizing security, regulatory adherence, and measurable outcomes.
About hendall
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for hendall.
Salary
$32k – $38k
per year
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