Call Center Specialist

BHMG Baptist Health Medical Group Inc.(3 days ago)

Madisonville, KYOnsiteFull TimeJunior$38,531 - $52,623 (estimated)Customer Service

About this role

A Call Center Specialist at Baptist Health in Madisonville, KY provides customer service support to patients, assisting with billing, insurance, and demographic updates to ensure a positive patient experience. The role involves communication, information management, and facilitating understanding of healthcare procedures.

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Required Skills

Customer Service
Communication
Billing
Insurance
Patient Support
Phone Support
Data Entry
Healthcare Support
Problem Solving

About BHMG Baptist Health Medical Group Inc.

baptisthealth.com

Baptist Health is the leading healthcare provider in Kentucky and Southern Indiana, dedicated to enhancing healthcare access and improving the overall health of the community. With a comprehensive range of services and advanced medical technologies, Baptist Health aims to deliver high-quality care and support to its patients. The organization emphasizes a strong commitment to patient satisfaction and community engagement, making it a trusted resource for healthcare needs in the region.

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