AWE300 Art and Wellness Enterprises, LLC

Call Center Supervisor, Guest Experience Operations

AWE300 Art and Wellness Enterprises, LLC(8 days ago)

Bentonville, AROnsiteFull TimeMedior$40,000 - $50,000Guest Experience Operations
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About this role

The Call Center Supervisor, Guest Experience Operations at Crystal Bridges Museum of American Art is responsible for managing the team handling guest inquiries through phone and email, ensuring an engaging and high-quality guest experience. The role involves supervising staff, maintaining operational standards, and collaborating across departments to support museum programs and events.

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Required Skills

  • Customer Service
  • Supervision
  • Tessitura
  • Communication
  • Problem Solving
  • Team Leadership
  • CRM
  • Payment Processing
  • Scheduling
  • Customer Experience

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