Call Center Supervisor (Mandarin-speaking)
TransPerfect(8 months ago)
About this role
The Team Supervisor at TransPerfect oversees the day-to-day operations of a customer service team, ensuring productivity, quality standards, and schedule adherence. The role includes training and coaching agents, communicating company policies, and handling administrative duties related to team performance.
Required Skills
- Customer Service
- Team Supervision
- Coaching
- Training Delivery
- Performance Management
- Schedule Adherence
- Quality Assurance
- Communication
- MS Office
- Timekeeping
+2 more
Qualifications
- High School Diploma or GED
- Bachelor’s Degree
About TransPerfect
transperfect.comTransPerfect is the top choice for fast, high-quality translation management in over 200 languages, with 10,000+ native-speaking linguists for superior results.
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