SafeRide Health
The Call Center Supervisor leads a growing call center team in San Antonio, TX, fostering a culture of accountability and service excellence. This role involves overseeing daily operations, monitoring performance against key metrics, and serving as the escalation point for complex customer issues. The position requires analyzing data to drive process improvements and championing the use of AI-powered tools to enhance efficiency and member experience.
Headquarters
San Antonio, Texas, United States
Company Size
501-1000 employees
Founded
2016
SafeRide Health is a technology-enabled non-emergency medical transportation (NEMT) broker that coordinates safe, accessible rides for medically vulnerable, Medicaid, and transportation-disadvantaged patients. It combines a digital operations platform for scheduling, dispatch, care coordination, and network management to connect health plans, providers, and community partners with vetted transportation providers. SafeRide focuses on closing access gaps and elevating the human dimensions of care to reduce missed appointments, improve outcomes, and streamline compliance and reporting across complex NEMT programs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SafeRide Health.
SafeRide Health didn’t post a salary, so this is our estimate from similar listings.
45% above the average for this role