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© All Rights Reserved. ApplyBlast.com
SWC Group
The Call Center Supervisor manages and oversees a team of call center agents, ensuring optimal workflows and superior customer service for clients. This role involves monitoring performance, coaching agents, and de-escalating consumer calls to meet production goals and client standards. The supervisor is responsible for maintaining compliance with legal requirements and company policies while fostering team morale and productivity.
SWC Group is a leading national provider of accounts receivable management and consumer service solutions. We have more than 45 years of experience connecting with consumers to resolve delinquent debts.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SWC Group.