Beacon Bank
The Call Center Supervisor/Trainer develops and delivers training programs while providing day-to-day operational support to call center agents. This role ensures employees are equipped with the knowledge and skills necessary to deliver exceptional customer service and comply with company policies. The position partners with leadership to identify performance gaps, implement coaching strategies, and drive continuous improvement.
Beacon Bank offers tailored loans, money management, checking and savings accounts for individuals and business in MA, CT, VT, NY and RI. Get started.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Beacon Bank.
4% above the average for this role