Window Nation

Call Center Team Lead

Window Nation

4 months ago
Fulton, MD
Onsite
Full Time
Medior
0 applicants
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Window Nation
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About this role

The Call Center Team Lead at Window Nation oversees the daily operations of a busy call center to support the company’s growth objectives. The role focuses on supervising call center agents, managing call flow and appointment scheduling, and ensuring data integrity. This position also involves developing team practices, conducting regular training sessions, and contributing to the implementation of new processes and motivational strategies.

Skills

Qualifications

High School DiplomaGED
Window Nation

About Window Nation

windownation.com

Window Nation is a home improvement company that sells and installs replacement windows, doors, siding, and roofing for residential customers. It operates in multiple U.S. markets and focuses on exterior remodeling services.

About Window Nation

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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