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© All Rights Reserved. ApplyBlast.com
Expivia Digital
The Call Center Training & Performance Manager at Expivia Interaction Marketing Group leads new‑hire training, onboarding, and ongoing coaching for contact center staff, ensuring employees meet client and company performance standards. This hybrid role combines in‑person and virtual training delivery with performance monitoring and collaboration with operations leadership to drive measurable results.
Expivia Digital is a contact center technology consulting firm with 30+ years of operational experience, specializing in CCaaS platform selection, AI-powered QA implementation, and NICE CXone development. As NICE Executive Customer Advisory Board members, they offer both vendor-neutral technology advisory services and deep NICE CXone expertise including Studio development, integration services, and managed services. They serve businesses looking to make smarter contact center technology decisions through strategic guidance and hands-on implementation support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Expivia Digital.
59% below the average for this role