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© All Rights Reserved. ApplyBlast.com
OneTouch Direct
A Call Center Workforce Real Time Analyst at Verizon monitors and manages real-time call center workforce activities to optimize staffing levels and service quality. The role involves analyzing data and collaborating with team members to ensure operational efficiency.
Headquarters
Tampa, Florida, United States
Company Size
1001-5000 employees
Founded
1998
OneTouch Direct is a global call center delivering best-in-class customer service. It provides omnichannel support, sales, and lead generation solutions to clients, helping them engage customers across phone, chat, email, and other channels. With a worldwide reach, the company focuses on scalable end-to-end customer experience solutions. Clients rely on OneTouch Direct to improve service levels, drive sales opportunities, and grow their customer base.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for OneTouch Direct.
OneTouch Direct didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role
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