Call Centre Agent-2
Astron Energy South Africa (Pty) Ltd(1 month ago)
About this role
A Customer Service Representative at FirstRand Bank supports customers across phone, email, and live chat channels while ensuring service excellence and compliance with organisational standards. The role contributes to operational objectives, stakeholder relationships, and continuous improvement within the banking environment.
Required Skills
- Customer Service
- Inbound Calls
- Outbound Calls
- Email Support
- Live Chat
- Complaint Resolution
- Stakeholder Management
- SLA Adherence
- Documentation
- Teamwork
+1 more
Qualifications
- NQF5
About Astron Energy South Africa (Pty) Ltd
co.zaN/A
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