Call Centre Agent
Encore Capital Group(18 days ago)
About this role
A Customer Consultant role at Cabot Financial involves providing exceptional service to customers over the phone, supporting vulnerable clients, and helping manage their debts through tailored repayment plans. The position offers a salary starting from £25,396, with opportunities for bonuses, overtime, and career progression.
Required Skills
- Customer Service
- Telephone Support
- Debt Management
- Empathy
- Communication
About Encore Capital Group
encorecapital.comEncore Capital Group is a financial services company specializing in the management and servicing of consumer debt. The company supports individuals in resolving their financial obligations by providing tailored solutions and resources that empower them to regain control over their finances. Encore Capital operates through various subsidiaries to offer services in debt collection, credit recovery, and financial literacy, ensuring compliance with regulatory standards while fostering positive engagement with consumers. Their mission revolves around helping people achieve financial stability and improving overall customer experiences in the debt resolution process.
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