Call Centre Quality & Performance Lead
penrosehsg
About this role
The role involves leading a patient triage team in a contact center setting, focusing on quality, performance monitoring, coaching, and ensuring high standards of patient care and compliance without requiring healthcare experience.
Skills
About penrosehsg
penrosehsg.comPenrose Health & Scientific Group is a specialist recruitment firm serving Healthcare, Life Sciences, HealthTech and MedTech organizations. They deliver tailored hiring solutions across the spectrum—from executive search and senior leadership to mid-level and entry‑level placements. A team of seasoned recruiters focuses on connecting mission-driven companies committed to improving patient outcomes with the industry’s boldest, brightest professionals.
About penrosehsg
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for penrosehsg.
Salary
$11k – $16k
per year
More jobs at penrosehsg
Similar Jobs
Quality Assurance (QA) Specialist, Call Center
Centuriongroup
Supervisor - Call Center
GlobalLinker
Call Center Patient Scheduling
Vancouver Clinic
Lead Technician - Sterile Processing & Distribution
MaineGeneral Health
Registered Nurse - $5,000 Sign on Bonus
COL1019
Outpatient Urology RN(Triage/Call Center)
Brown University Health