Supervisor - Call Center
GlobalLinker(18 days ago)
About this role
InteLogix is seeking a Supervisor to lead contact center teams, focusing on employee management, performance monitoring, and client satisfaction. The role emphasizes coaching, quality assurance, and fostering a culture of continuous improvement within a fast-paced environment.
Required Skills
- coaching
- Performance Management
- Quality Assurance
- Communication
- Call Monitoring
- Customer Satisfaction
- Data Analysis
- Problem Solving
- Microsoft Excel
- Leadership
Qualifications
- High School Diploma or equivalent
- 3+ years of contact center experience
About GlobalLinker
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