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© All Rights Reserved. ApplyBlast.com
Live Nation Entertainment
This role ensures the efficient utilisation of operational resources across Ticketmaster UK's multi-channel contact centre network by building accurate capacity models and analysing workload demand. The analyst partners with forecasting and workforce management teams to identify capacity risks and deliver actionable insights for data-driven decision-making globally. Key duties include determining optimised staffing levels, translating demand forecasts into capacity requirements, and monitoring actual versus forecasted performance across voice, chat, and email channels.
Headquarters
Beverly Hills, California, United States
Company Size
10001+ employees
Founded
2005
Live Nation Entertainment is a global live‑entertainment company that promotes concerts and festivals, operates and manages performance venues, and sells tickets primarily through its Ticketmaster platform. Its core businesses include concert promotion and production, ticketing and fan commerce, artist management and services, venue operations, and sponsorship/advertising. The company partners with artists, venues, brands, and fans worldwide to produce thousands of events annually and leverages ticketing technology and data‑driven marketing to drive revenue across promotions, fees, sponsorships, and hospitality.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Live Nation Entertainment.
39% below the average for this role
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