Gainwell Technologies
The Omni-Channel Workforce Management Capacity Planner supports strategic workforce forecasting and capacity planning across voice and non-voice channels to optimize staffing and operational performance. This role involves analyzing workload demand, developing multi-channel forecasting models, and translating forecasts into actionable staffing requirements. The position requires collaboration with cross-functional teams to identify capacity risks and provide data-driven recommendations for resource allocation.
Headquarters
United States Air Force Acad, Colorado, United States
Company Size
10001+ employees
Founded
2020
Gainwell is a strategic partner and solution provider enabling public health programs to elevate patient outcomes, cost savings and provider experiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Gainwell Technologies didn’t post a salary, so this is our estimate from similar listings.