Card Operations Representative

A Card Operations Representative at Golden 1 Credit Union provides frontline operational support for credit and debit card programs, ensuring accurate and timely servicing for internal partners. The role involves executing daily production tasks such as transaction posting, reconciliation, and general ledger maintenance while resolving routine card servicing issues and maintaining compliance with state and federal regulations. Employees collaborate across teams to resolve inquiries, process adjustments, and monitor suspicious activity to ensure operational efficiency and data integrity.