Care Advocate (Japanese Fluency) - Arizona, Nevada, or Oregon
Maven Clinic(5 days ago)
About this role
A Care Advocate (Japanese-speaking) at Maven provides member-facing support within Maven’s virtual clinic for women and families, serving as the primary resource for members navigating digital and in-person care. The role focuses on onboarding and supporting members across fertility, maternity, parenting, and midlife programs, delivering education and resources while collaborating with cross-functional teams. The position is part of the Care Delivery team and operates remotely on a PST evening shift.
Required Skills
- Japanese Fluency
- English Fluency
- Patient Care
- Care Coordination
- Patient Education
- Telehealth
- CRM
- EHR
- KPIs
- Problem Solving
+3 more
Qualifications
- Certification or Licensure in Healthcare
- US Work Authorization
About Maven Clinic
mavenclinic.comMaven Clinic is a virtual-first women’s and family health company that partners with employers to deliver comprehensive reproductive and family care as an employee benefit. It helps companies retain diverse talent, improve health outcomes, and reduce maternity and fertility costs by supporting every path to parenthood—pregnancy, fertility and egg freezing, adoption, surrogacy, infant care, breastmilk shipping, and manager training. Maven combines clinical specialists, care navigation, and benefits integration to provide coordinated telehealth and support across the family-building journey. Employers adopt Maven to boost retention, employee wellbeing, and manage related healthcare spend.
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