Senior Client Success Manager

Maven Clinic(6 days ago)

HybridFull TimeSenior$128,000 - $150,000Client Success

About this role

A Senior Client Success Manager at Maven serves as the primary point of contact and trusted advisor for large employer clients, helping them maximize the value of Maven’s digital healthcare programs. The role focuses on strategic client relationship management and account leadership across a portfolio of strategic accounts. It involves partnering with cross-functional teams to drive member engagement, program outcomes, and long-term client satisfaction.

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Required Skills

Account Management
Client Success
Strategic Advising
Project Management
Product Expertise
Stakeholder Management
Analytics
Presentation
Renewal Management
Relationship Building

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About Maven Clinic

mavenclinic.com

Maven Clinic is a virtual-first women’s and family health company that partners with employers to deliver comprehensive reproductive and family care as an employee benefit. It helps companies retain diverse talent, improve health outcomes, and reduce maternity and fertility costs by supporting every path to parenthood—pregnancy, fertility and egg freezing, adoption, surrogacy, infant care, breastmilk shipping, and manager training. Maven combines clinical specialists, care navigation, and benefits integration to provide coordinated telehealth and support across the family-building journey. Employers adopt Maven to boost retention, employee wellbeing, and manage related healthcare spend.