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Care Center Representative - Remote - BILINGUAL ONLY at Modivcare - ApplyBlast

Care Center Representative - Remote - BILINGUAL ONLY

Modivcare

4 months ago

2.6 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

A Care Center Representative at Modivcare remotely answers emergency and non-emergency calls to provide comfort and support to individuals and families during critical moments. The role involves monitoring medical alerts, dispatching responses, maintaining accurate records, and communicating with empathy while adhering to strict confidentiality protocols. This position is a fully remote entry-level opportunity requiring bilingual Spanish-English skills and technical proficiency in MS Office applications.

Responsibilities

Answer incoming emergency and non-emergency calls
Dispatch responses based on medical alert priorities
Record call details and customer information accurately
Communicate with empathy and maintain confidentiality
Troubleshoot alarm systems and report technical issues

Skills

Qualifications

High School Diploma or GED

About Modivcare

modivcare.com

Headquarters

Denver, Colorado, United States

Company Size

10001+ employees

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Modivcare is a provider of non-emergency medical transportation, in-home personal care, and remote monitoring services to members across the United States. The company delivers transportation and care solutions to support Medicaid, Medicare Advantage and health system partners, focusing on improving access to care and reducing ER utilization.