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Care Concierge Agent at K Health - ApplyBlast

Care Concierge Agent

K Health

16 days ago

2.4 on Glassdoor

New York, New York, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

The Care Concierge Agent provides a white-glove, patient-first experience by coordinating appointments, managing provider schedules, and handling support inquiries to ensure smooth clinic operations. This role serves as the primary point of contact for patients, facilitating care navigation and maintaining detailed records while troubleshooting technical issues. The position requires flexibility to work nights, weekends, and holidays within a supportive, fast-paced healthcare environment.

Responsibilities

Coordinate patient appointments and manage provider schedules to ensure smooth clinic operations
Serve as primary point of contact for patients by handling inquiries and validating insurance information
Troubleshoot technical issues and act as liaison between patients, clinical operations, and healthcare providers

Skills

About K Health

khealth.com

Headquarters

New York, New York, United States

Company Size

201-500 employees

Founded

2016

View Profile

K Health is a digital health company that partners with leading health systems to integrate AI-driven primary care into their clinical workflows. Its platform combines clinical AI—trained on over 10 million medical chats—with 24/7 virtual care access, enabling health systems to deliver high-quality, cost-effective primary care beyond traditional hours while maintaining continuity with in-person care teams. K Health works with top U.S. health systems, including Cedars-Sinai, Hackensack Meridian Health, and Hartford HealthCare, to power hybrid virtual and in-person care models.