ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Senior Operations Manager at K Health - ApplyBlast

Senior Operations Manager

K Health

9 days ago

2.4 on Glassdoor

New York, New York, United States

Hybrid

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Senior Operations Manager oversees the daily performance of the Care Concierge function for a dedicated pod of health system clinics, managing staff to ensure SLAs are met and patient visits are completed efficiently. This role involves leading Team Leads, managing escalations, and analyzing pod-level data to provide performance insights. The position requires strong operational execution, cross-functional collaboration, and a focus on improving appointment conversion rates.

Responsibilities

Manage daily operations and SLA performance for Care Concierge teams
Lead and develop Team Leads through coaching and performance management
Resolve clinical and non-clinical escalations and partner with cross-functional teams

Skills

About K Health

khealth.com

Headquarters

New York, New York, United States

Company Size

201-500 employees

Founded

2016

View Profile

K Health is a digital health company that partners with leading health systems to integrate AI-driven primary care into their clinical workflows. Its platform combines clinical AI—trained on over 10 million medical chats—with 24/7 virtual care access, enabling health systems to deliver high-quality, cost-effective primary care beyond traditional hours while maintaining continuity with in-person care teams. K Health works with top U.S. health systems, including Cedars-Sinai, Hackensack Meridian Health, and Hartford HealthCare, to power hybrid virtual and in-person care models.