Care Coordinator

Pomelo Care(1 month ago)

RemoteFull TimeMedior$40,000 - $50,000Market Operations

About this role

The Care Coordinator role at Pomelo Care supports clinical practice efficiency by owning key operational and administrative processes. The position partners with clinical staff to facilitate patient access, connect patients to social services, and support virtual care delivery. The role reports to the Market Operations Lead and contributes to improving workflows and patient-centered operations.

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Required Skills

Care Navigation
Phone Monitoring
Eligibility Checks
Patient Offboarding
Scheduling
Referral Management
Workflow Development
Cross-Functional Collaboration
Detail Orientation
SDOH Platforms

About Pomelo Care

pomelocare.com

Pomelo Care is a virtual maternity and neonatal care program that supplements traditional pregnancy care with unlimited, personalized remote support. Members get on-demand access to clinicians and resources — for example, dietitians for prenatal nutrition, therapists for labor anxiety, and group prenatal sessions. Pomelo partners with health plans, employers, providers, and labor unions to deliver its program as a benefit and improve maternal and neonatal outcomes. Membership is free and designed to provide continuous, customized support throughout pregnancy.